Senior Application Analyst – MyChart US

Senior Application Analyst - MyChart US

Senior Application Analyst – MyChart US

The role of a Senior Application Analyst for Epic involves a diverse set of responsibilities ranging from planning and designing to implementing and maintaining software applications within the Epic framework. This position operates with minimal supervision and requires a high level of expertise in programming and configuration skills. Additionally, the Senior Application Analyst serves as a crucial link between various departments, hospital leadership and Information Systems (IS) to ensure smooth integration and utilization of the Epic system.

This paper delves into the intricate details of the job description, educational requirements, core responsibilities and additional information pertaining to this role within the context of Saint Francis Healthcare System.

Job Description

The Senior Application Analyst for Epic is primarily responsible for the entire lifecycle management of Epic software applications. This includes planning, analyzing business requirements, designing solutions, implementing changes, testing functionalities, debugging issues and providing ongoing maintenance and support.

The role necessitates building collaborative relationships with hospital leadership, IS teams and other departments to facilitate the adoption and efficient usage of Epic software applications. Moreover, the Senior Application Analyst functions as a technical expert, utilizing advanced programming and configuration skills to tackle complex build and configuration tasks and resolve advanced issues that may arise during the system’s operation.

Furthermore, they often serve as a liaison between Infrastructure and/or vendor technical contacts, playing a critical role in ensuring the integrity and smooth functioning of the system.

Educational and Experience Requirements

To qualify for the role of Senior Application Analyst for Epic, candidates must possess at least an Associate’s degree, with a Bachelor’s degree being preferred. Additionally, candidates are required to have a minimum of 3 years of experience in a business or IT-related field.

This educational background and work experience provide the necessary foundation to excel in the role and effectively fulfill the job responsibilities.

Core Responsibilities

  1. Configuration and Maintenance: The Senior Application Analyst configures, modifies, tests, implements and maintains Epic applications software. They develop a deep understanding of the applications within specific areas of focus and ensure their smooth operation.
  2. Documentation: They are responsible for writing and maintaining system documentation, ensuring that all changes and configurations are properly documented for future reference and compliance purposes.
  3. Understanding Business Requirements: The Senior Application Analyst comprehensively understands the workflow and business requirements, enabling them to build or modify the system to meet specific business specifications. They are aware of the potential ramifications of changes to business processes and other system applications.
  4. End-User Support: They provide resolutions and guidance to end-users on best practices and guidelines for using the Epic system effectively. Additionally, they address and resolve end-user system issues, serving as the escalation point for complex application issues within the team.
  5. Problem Solving and Leadership: The Senior Application Analyst leads others in solving complex problems and participates in functional teams or projects, driving collaboration and innovation within the organization.
  6. Project Management: They participate in multiple complex projects simultaneously, often with moderate oversight from a Principal Analyst, ensuring that project milestones are met and objectives are achieved.
  7. On-Call Support: The role may require being on-call to meet departmental and application needs, ensuring continuous support and availability of the Epic system.

Additional Information

Saint Francis Healthcare System is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. The organization complies with federal, state and local laws governing nondiscrimination in employment in all locations where it operates.

In compliance with the ADA Amendments Act (ADAAA), Saint Francis Healthcare System offers accommodations to individuals with disabilities who wish to apply for open positions within the organization. This reflects the organization’s commitment to ensuring equal opportunities for all individuals.

Furthermore, Saint Francis Healthcare System prioritizes the health and wellness of its employees by discouraging the use of tobacco and nicotine products. Selected candidates who are tobacco or nicotine users are required to complete a tobacco/nicotine cessation program within their first year of employment, free of charge as part of the organization’s Employee Assistance Program.

The role of Senior Application Analyst for Epic at Saint Francis Healthcare System is multifaceted and pivotal in ensuring the efficient functioning and utilization of Epic software applications. With responsibilities ranging from configuration and maintenance to end-user support and project management, this role requires a combination of technical expertise, problem-solving skills and strong communication abilities.

By adhering to the organization’s commitment to equal employment opportunities and promoting a culture of health and wellness, Senior Application Analysts contribute to the overall success and effectiveness of the healthcare system’s operations.

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FAQ

What are the primary responsibilities of a Senior Application Analyst for Epic at Saint Francis Healthcare System?

A Senior Application Analyst for Epic is responsible for planning, analyzing, designing, implementing, testing, debugging and maintaining Epic software applications. They also build collaborative relationships with hospital leadership, IS and other departments to facilitate system usage and acceptance.

What educational background is required for the position of Senior Application Analyst for Epic?

Candidates for this role are required to have at least an Associate’s degree, with a Bachelor’s degree preferred.

How much experience is necessary to qualify for the position of Senior Application Analyst for Epic?

Candidates should have a minimum of 3 years of experience in a business or IT-related field.

What specific skills are essential for a Senior Application Analyst for Epic?

Essential skills include advanced programming and configuration abilities, problem-solving skills, project management skills and strong communication and collaboration skills.

What does the role entail in terms of system configuration and maintenance?

The Senior Application Analyst configures, modifies, tests, implements and maintains Epic applications software. They develop a deep understanding of the applications within specific areas of focus and ensure their smooth operation.

How does the Senior Application Analyst support end-users?

They provide resolutions and guidance to end-users on best practices and guidelines for using the Epic system effectively. Additionally, they address and resolve end-user system issues, serving as the escalation point for complex application issues within the team.

What role does the Senior Application Analyst play in project management?

They participate in multiple complex projects simultaneously, often with moderate oversight from a Principal Analyst, ensuring that project milestones are met and objectives are achieved.

Is the Senior Application Analyst required to be on-call?

Yes, the role may require being on-call to meet departmental and application needs, ensuring continuous support and availability of the Epic system.

Does Saint Francis Healthcare System provide equal employment opportunities?

Yes, the organization provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Does the organization offer accommodations for individuals with disabilities during the application process?

Yes, Saint Francis Healthcare System offers accommodations to individuals with disabilities who wish to apply for open positions within the organization, in compliance with the ADA Amendments Act (ADAAA).

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